Our Valuable Clients...
Our Valuable Clients...
Update: Appreciate your attention to my review and your reply. Attaching the photos as requested. Rest assured sir/madam I did not encounter any financial or personal issue at your service otherwise would have mentioned here in details as well. Original review: I tried My whole child pediatrics in Piscataway basis on the recommendations from a Facebook groups. I would like to share my feedback so if someone like me looking for a pediatrician avoid them at any cost. I have never seen a medical facility this filthy in the USA. There was no such thing as cleaning. In the patient room there was a thick layer of dust on the main equipments they use to do the preliminary diagnosis. Also the room door and walls had dark saffron color stains all over. We had to wait for atleast an hour in the lobby, where we could hear the front office staff getting calls and how they were just putting those calls on hold right away as they were discussing what to cook at home tonight or who is coming for on the weekend. In short a scene from a government hospital in a village in India. The doctor was fine and courteous but she was too quick to diagnose that my kid might need to remove his tonsils, like literally in 30 seconds, she concluded. After this visit we had to go back to the primary care we used for years in Jersey City. Our child was treated for common cold and flu as usual and never had anything to do with his tonsils. Also we found a great clinic in East Brunswick. Parents should make their decision wisely.
I only give three starts because the nurses were great! Because of relocation and change in insurance I transferred my children to My Whole Child Pediatrics one because of the descent reviews and two because it is close to home. My first time taking my three children here and I am highly disappointed. I never initially tell providers I am a Nurse so that I can observe how they work. Dr. Pompy assessed my children’s private areas without asking permission, she did not seem personable with us as parents and our children. None of my children felt comfortable nor did we. We were given referrals for blood work but with no instructions on where to go. I will be changing my children’s Pediatrician.
My baby was seen by Dr. Naveen in the hospital and it was a great experience with him. He listened carefully and examined baby nicely. So afterwards we continued with him and made 1 week appointment with Dr pompy. we were given the room and then someone came in and started fixing the machine with which they check the babies eyes, after 15 mins dr pompy came in the room and that lady was still playing with that machine as she was not able to fix it, Dr Pompy started checking my baby but she was focused on that machine, she didn't pay any attention to my baby while checking her... At this moment i started feeling irritated as it was my newborn baby's first hospital appointment and doctor was not paying attention to her. After she was done checking her we had so many questions and she was not listening patiently, not answering probably and was just rushing out of the room. We had really good experience with Dr Naveen and worst experience with Dr Pompy.
Both the doctors are really great and provide however much time is needed to clear all my questions. Staff not so much although some staff members are very understanding and provide great help others are the worst. I had booked an appointment on Thursday for an urgent form that had to be filled out for my son and the nurse ( Gabriella) her name was I believe types the appointment but forgets to save the appointment… we call in the next day and they tell us to come to the office to which we do and try to book another appointment preferably after my sons school dismissal for which he cannot miss due to class regulations. I tell her (Gabriella) this and what does she do? Starts to blame me for booking late and for the time.. apart from that starts to blame my son for informing me about the forms to which he had received the day the appointment was being booked (Thursday). Although the doctors are competent and all I could ask for the staff is utmost disgusting and unprofessional. I really didn’t not expect this type of behavior from them.
Dr. Mehrotra and Dr. Pompei are the paeds taking care of my both kids since their birth. Both are exceptionally good in attending their medical needs . The staff in this facility are also kind and friendly, Also the office is well maintained.Highly recommend👍🏻.